Contact

Get in touch today to discuss your ideas and book a consultation at the London studio. We are based in Bermondsey, at The Biscuit Factory, SE16 4DG – if you’d like to pay us a visit please just get in touch and we can book in an appointment.

Please fill out the form on this page, or send us a direct email to: cherry@cherrywilliamslondon.com

Usually 1 hour is enough time to go through your ideas, look at fabric samples and get the design process started.
Wedding dress samples in the ready-to-wear collection are size 10/12. Bespoke dresses are made to your measurements and we will work together to create a unique pattern for your dress.
  • For Bespoke Wedding Dresses, we usually ask for an 8 months minimum lead time to allow us to perfectly design, fit and make your wedding dress by hand. In some cases, a shorter timeframe may be possible, just get in touch to discuss your requirements.
  • For online orders our delivery times are approximately 12-15 weeks.
  • Bridesmaid dresses can be made in as little as 12 weeks.
For Bespoke Wedding Dresses we ask for payment to be broken down into three stages. A deposit is needed to secure your commission, with an interim payment due midway through the fitting process, and a final installment before delivery.

For online orders, full payment is required through the website. If you have any concerns or problems using the online shop, please just get in touch and we will try our hardest to accommodate your needs.

For Bespoke Wedding Dresses you will have anywhere from 2-5 fittings, depending on the complexity of the design, to ensure a perfect fit. This also gives us the chance to make small alterations to the design if needed so that you are completely happy with the final dress.

For online orders, you will be contacted shortly after placing your order so that we can discuss your exact measurements and ensure a perfect fit upon delivery. However, we are happy to offer a free alteration service should it be needed, please contact us for more details.

All dresses are made to order to your specifications, therefore are non refundable. However, you will be heavily  involved with the whole dress making process, and provided with a design and fabric samples along the way, so there won’t be any surprises!

For online orders we take detailed measurements from you, either over the phone, or here at our London studio so we can ensure the perfect fit for your dress.

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